To access your Absence Management account, visit AesopOnline.com and sign in. Follow the steps below to cancel an absence that is scheduled for a future date.
1. On the interactive calendar on your homepage, click the date of the absence you want to cancel.
2. An information box will appear displaying the details of your absence.
3. Click the red Delete button.
4. A confirmation window will appear. You must click Yes to confirm that you want to remove the absence. Once confirmed, the absence will be canceled and if it’s already been filled, the substitute will be notified of the cancellation.
For any questions regarding this process or for any issues with Frontline, please connect to our Care Team for assistance. They can be reached by emailing: support@enriched-support.zendesk.com or by clicking here to submit a ticket.