1. Click the Account tab at the top of your homepage.
2. Click the Preferred Substitutes tab in the left sidebar to access your list.
3. Click the Add Substitute(s) button.
4. The Add Substitutes window will appear. To search for a substitute, begin typing the substitute’s last name in the search box. You need to enter a minimum of two characters before the search begins.
5. Click the box next to the substitute you want to add to your preferred list.
6. Repeat steps 4 and 5 until you’re finished adding to your list. When you’re ready to apply all of your changes, click the Add to Preferred Substitutes button.
For any questions regarding this process or for any issues with Frontline, please connect to our Care Team for assistance. They can be reached by emailing: support@enriched-support.zendesk.com or by clicking here to submit a ticket.